Verify it's you

To help protect your business relationship, you may need to prove it's you when you sign in or try to complete sensitive actions like:

  • View action saved in your Google Business relationship.
  • Modify your countersign.
  • View saved passwords.
  • Plough on ii-Step Verification.
  • Download your data.

For YouTube aqueduct owners, you may exist asked to verify it's you lot when you perform sure actions within YouTube Studio.

Use your phone or security key

To testify information technology's you, have a telephone or security key available that'due south been registered to your account for at least 7 days. You can use:

  • The telephone with the recovery telephone number for your account.
  • A phone that's signed in to your Google Business relationship. Learn how to sign in on your phone.
  • A security key that's been added to your Google Account. This option is just available if you've turned on 2-Pace Verification.

Tip: If you lot have a Google Account through work, you may be asked to verify it's you with your corporate device.

If you're asked to verify it's you, follow the steps below. Take your phone nearby, and if possible, make sure it's continued to the net.

  1. On the "Verify it'due south y'all" screen, complete the task or select More ways to verify. You lot'll accept some or all of these options:
    • Get a prompt sent to your phone.
    • Get a verification code by text.
    • Get a security lawmaking on your Android device.
    • Use your screen lock or fingerprint on your Android device.
    • Use a security key that's been added to your Google Account.
  2. Follow the on-screen instructions and utilise your phone when prompted.

Why you might get this step

This extra stride helps protect your account. If someone finds out your username and password, this stride helps stop them from taking certain sensitive actions in your account.

Learn how to make your account more than secure.

Fix problems

Can't complete a sensitive action

If you're signed in to your Google Account but tin't verify it's you to complete an action, go to the relevant section below.

Y'all can't use your phone

Your Android device is offline

If your Android phone isn't connected to the internet, yous tin can still utilise it to verify it'south you.

  1. On the Google sign-in folio, enter your username and password.
  2. If you get the "Verify it'southward you" screen, tap More ways to verify and then Get a security lawmaking on your Android telephone.
  3. Follow the on-screen instructions.

Your phone isn't available

If y'all tin't use your phone or try again from some other device y'all utilise oftentimes, follow these steps.

Y'all don't become a phone prompt

If y'all don't get a prompt within a few minutes:

  1. Brand sure your phone is continued to the internet. To become prompts, you need Wi-Fi or mobile data turned on.
  2. Confirm that y'all're signed in to your business relationship on your phone.
  3. Go to the sign-in screen and tap Resend.

If yous still don't get a prompt, tap Try another way and select a different option.

Yous don't get a text

If you don't get a text inside a few minutes:

  1. Make sure the phone number yous have is right.
  2. Brand sure you accept a potent network signal or that the phone is continued to Wi-Fi.
  3. Go to the sign-in screen and select Resend.
  4. If you yet don't become a text, select More ways to verify and thenBecome a security lawmaking on your Android phone.
  5. Follow the on-screen instructions.

Learn more about how to get a security code on your Android device.

You don't get the option to verify information technology'southward you lot

To protect your account, you may be blocked from some sensitive actions when at least one of the post-obit items hasn't been associated with your Google Account for at to the lowest degree seven days:

  • Phone
  • Phone number
  • Security key

Tin't sign in to your Google Account

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